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Resolved Information about premium support

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  1. Narayanamoorthy Thangavel
    Narayanamoorthy Thangavel
  2. PowerBuilder
  3. Monday, 31 May 2021 12:41 PM UTC

Hi Team,

 

I have one doubt ,Appeon will refund the cancelled premium support ticket cost? If the ticket not comes under prescribed category. 

 

Br,

Moorthy 

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Responses (1)
Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Monday, 31 May 2021 15:46 PM UTC
  2. PowerBuilder
  3. # 1

No, if a premium support ticket is canceled your ticket code is not used so you can reuse it on another issue later.

Comment
Narayanamoorthy Thangavel
  1. Narayanamoorthy Thangavel
  2. Tuesday, 1 June 2021 05:03 AM UTC
Thank you for the information
  1. Helpful
Armeen Mazda @Appeon
  1. Armeen Mazda @Appeon
  2. Tuesday, 1 June 2021 05:52 AM UTC
You’re very welcome.
  1. Helpful
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