1. Sim Joo Pee
  2. PowerServer
  3. Wednesday, 4 October 2023 23:37 PM UTC

Hi guys,

  PB version = 2022 Build 1900

  I  couldnt launch my cloudapp. I encountered http status code 500 when run my clouapp.(see attachment). I check the help file, not much information can help me to debug the issue. Anyone encountered before?

  Earlier version of cloudapp that i build/prepared, doesnt has this issue. I need enlightenment to solve this issue. Thank you.

Attachments (1)
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Thursday, 5 October 2023 00:12 AM UTC
  2. PowerServer
  3. # 1

Hi Sim;

  What error(s) are recorded in the Web Server and / or PowerServer log(s) when the 500 error occurs?

Regards ... Chris 

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  1. Sim Joo Pee
  2. Wednesday, 18 October 2023 03:41 AM UTC
I dnt quite understand your question. But, i do build two site, but i had disable a site. See picture attached next.
  1. Helpful
  1. Tracy Huang @Appeon
  2. Wednesday, 18 October 2023 06:28 AM UTC
Hi Sim, you can refer to steps in https://docs.appeon.com/ps2022r2/Converting_Web_APIs_to_IIS_sub_app.html to double-check configuration of application pool.
  1. Helpful
  1. Tracy Huang @Appeon
  2. Wednesday, 18 October 2023 08:35 AM UTC
You can also check the other possible causes listed in this page: https://docs.appeon.com/ps2022r2/PowerServer_Web_APIs_failed_to_start.html.
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David Xiong @Appeon Accepted Answer Pending Moderation
  1. Thursday, 5 October 2023 11:09 AM UTC
  2. PowerServer
  3. # 2

Hi Sim,

 

Do two applications under the same IIS website use the same application pool?

 

Regards,

David

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Sim Joo Pee Accepted Answer Pending Moderation
  1. Wednesday, 18 October 2023 03:42 AM UTC
  2. PowerServer
  3. # 3
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