1. Muffin Sewell
  2. InfoMaker
  3. Monday, 24 January 2022 20:17 PM UTC

We have Infomaker 2021.  A report that was previously displaying in Landscape orientation is now only showing in Portrait.  We have verified the Print Specifications, and it is set to Landscape.  We tried creating a brand new report in Landscape as a test, but it also displays in Portrait.  Any help would be greatly appreciated.

Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Monday, 24 January 2022 21:26 PM UTC
  2. InfoMaker
  3. # 1

Hi Muffin;

   Setting the print specifications to Landscape should do it.

   FWIW: Try turning in the "Prompt Before Printing" on a report to test if the default printer allows that Landscape option. It might be the printer / print driver that you are using that is changing the behaviour.

Regards ... Chris

Comment
  1. Muffin Sewell
  2. Monday, 24 January 2022 21:47 PM UTC
The print specifications are set to Landscape. But it is not working. That is why I am asking.
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  1. Chris Pollach @Appeon
  2. Tuesday, 25 January 2022 00:03 AM UTC
I know ... That is why I was asking you to try the "Prompt Before Printing" ON option as well to see if changing printers or tweaking the Printer's settings before the actual printing commences, helps to get the landscape request to work.
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Muffin Sewell Accepted Answer Pending Moderation
  1. Monday, 24 January 2022 21:47 PM UTC
  2. InfoMaker
  3. # 2

The print specifications are set to Landscape. But it is not working. That is why I am asking.

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Muffin Sewell Accepted Answer Pending Moderation
  1. Tuesday, 25 January 2022 14:21 PM UTC
  2. InfoMaker
  3. # 3

As it turns out, there was not a printer installed on the workstation I was using.  Once we installed a printer, the display was fixed.  Thank you very much for your help.

Comment
  1. Armeen Mazda @Appeon
  2. Tuesday, 25 January 2022 16:05 PM UTC
Thanks for sharing the solution!
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  1. Miguel Leeuwe
  2. Tuesday, 25 January 2022 18:09 PM UTC
Please mark as resolved.
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