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Resolved Faulting module name: KERNELBASE.dll, Exception code: 0xc0000005

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  1. Ludek Nesnidal
    Ludek Nesnidal
  2. PowerBuilder
  3. Tuesday, 1 October 2024 15:28 PM UTC
We migrated our apps from PB17 to PB2022 and apps now crashing intermittently with same errors on multiple production and developer PCs.

See below:
*****
Faulting application name: pospiper.exe, version: 22.12.6.26, time stamp: 0x66051d05
Faulting module name: PBVM.dll, version: 22.2.0.3356, time stamp: 0x66051d7b
Exception code: 0xc0000005
Fault offset: 0x0033e2ca
Faulting process id: 0x578c
Faulting application start time: 0x01db1129768af0b1
Faulting application path: C:\PBAPPS\POS-22.11.4\pospiper.exe
Faulting module path: C:\PBRUN22(x86)\PBVM.dll
Report Id: 58d65ae8-331b-4f66-a12e-508ae5e574fa
Faulting package full name:
Faulting package-relative application ID:

or
****
Faulting application name: pospiper.exe, version: 22.12.6.26, time stamp: 0x66051d05
Faulting module name: KERNELBASE.dll, version: 10.0.19041.4780, time stamp: 0xc4a0381f
Exception code: 0xc0000005
Fault offset: 0x00141072
Faulting process id: 0x17f0
Faulting application start time: 0x01db112ae2fac826
Faulting application path: C:\PBAPPS\POS-22.11.4\pospiper.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 08eed78f-f41b-43b2-be17-5e285e8c80c4
Faulting package full name:

 

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Is there a way to optimize the libraries using ORC...
pbm_dwndropdown question
Responses (1)
Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Thursday, 3 October 2024 14:38 PM UTC
  2. PowerBuilder
  3. # 1

Hi, Please open a support ticket and ideally provide a test case so we can try to reproduce the crash. Thanks.

Comment
Ludek Nesnidal
  1. Ludek Nesnidal
  2. Thursday, 3 October 2024 15:11 PM UTC
I did, Thanks! at https://www.appeon.com/standardsupport/track/view?id=12651
  1. Helpful
James Beck
  1. James Beck
  2. Tuesday, 8 October 2024 16:04 PM UTC
Has any progress been made on this? i tried to look up the Support Ticket, but i think it may be private. we are experiencing the same error on Windows 11 machine that has Kernell version: 10.0.22621.4111



Thanks

Jim Beck
  1. Helpful
Armeen Mazda @Appeon
  1. Armeen Mazda @Appeon
  2. Tuesday, 8 October 2024 16:21 PM UTC
Hi Jim, Please open a support ticket yourself. We can't share private ticket info, and also even if symptoms look the same the cause of your issue could be different so best to handle each case on individual ticket basis. Thanks.
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