1. Cliff Shamburger
  2. PowerBuilder
  3. Thursday, 06 September 2018

I have a client running a Powerbuilder 12.5 Classic application on Windows 10 workstations and for some reason they are unable to type or tab into any editmask fields unless they run the application as an administrator.  This client has their UAC maxed out on all machines and refuse to relax their settings.  

We have not been able to duplicate this locally...only on the clients machines.  We have tried to include an internal/external manifest which has not worked.  We have even built the application with PowerBuilder 2017R3 because it has been certified with Windows 10 to no avail.  We have tried to adjust the compatibility settings as well.

Has anyone had this issue before?  If so, how did you resolve this?

Olan Knight Accepted Answer Pending Moderation
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I've seen this, as well. THe UAC is a PowerBuilder app killer in unexpected ways.

I'd drop the editmasks and perform whatever formatting needs to be done in the code.

If the users absolutely MUST see something other than the raw data they enter, either show the target mask in a text field or in the column header, or provide them with a popup/child window when they 1) GetFocus on the column, or 2) double-click on the column, or 3) when they click on a button you prodive by the column.


Olan

 

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  1. Thursday, 6 September 2018
  2. PowerBuilder
  3. # 1
Cliff Shamburger Accepted Answer Pending Moderation
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The users machines do not have touchscreens.

The users cannot enter the edit mask via mouse click or tab unless they are running the application as an administrator

We seem to be having this issue with EditMask controls and DW columns with masks on them.

We have not noticed anything weird running in the background...however the client is only giving us limited access to their machines or their network.

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What happens if you start the App EXE via a short-cut where the short-cut's "Compatability mode" is set to other than W10?
  1. Chris Pollach
  2. Thursday, 6 September 2018
Thanks for responding.

We tried the compatibility mode with Win8 , Win7and Vista....but that didn't work either.
  1. Cliff Shamburger
  2. Thursday, 6 September 2018
Very, very weird!



FWIW: I have been deploying Apps in PB 12.1, 12.5.1,12.6 (and of course PB2017Rx) for almost 5 years now to W10 and have never seen or heard of such issues with EdiMasks! :-(
  1. Chris Pollach
  2. Thursday, 6 September 2018
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  1. Thursday, 6 September 2018
  2. PowerBuilder
  3. # 2
Chris Pollach Accepted Answer Pending Moderation
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Hi Cliff;

  Can you tell us ...

  • Do the application user machines have a touch screen?
  • Can the user's enter the edit mask via a mouse click?
  • Are we having this issue with EditMask controls, DW Columns or both?
  • Any weird software running in the background that is not on your Dev machines?

Thanks ... Chris

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  1. Thursday, 6 September 2018
  2. PowerBuilder
  3. # 3
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