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Resolved Disappearing application from Windows with no errors

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  1. Darren Longenecker
    Darren Longenecker
  2. PowerBuilder
  3. Monday, 4 November 2024 15:45 PM UTC

Have a few users having their applications disappear 5-8 times a day with no errors from powerbuilder or windows. It just *poofs out. I also have a test pc locally that has done this a few rare times.

2019 R3 Build 2803

Windows 11 Home 23H2 64 bit

I've yet to figure out a repeatable pattern for the error and I've yet to catch it w/ pbdebug.


I have had them:
-run "sfc /scannow" on elevated prompt.
-run "DISM.exe /Online /Cleanup-image /Restorehealth"
-replace PB runtime files.
-throw everything into same folder as the .exe
-run the .exe as administrator

Lastly, created a pb.ini w/ the following contents and placed it into the same folder as the .exe
[Data Window]
ACCESSIBILITY=0


I have 2 identical results from the event viewer from 2 different machines, 1 of which is my local one that rarely errors:

 

 

 

Seguridad APP Cloud
Crash during Run/Preview
Accepted Answer
Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Monday, 4 November 2024 19:14 PM UTC
  2. PowerBuilder
  3. # Permalink

Hi Darren;

 Please note that PB 2019 Rx versions are not certified for W11 use. For that, you should upgrade to a PB 2022 Rx version. 

https://docs.appeon.com/pb/release_bulletin_for_pb/Build-2670-system_requirements.html#system_requirements_for_powerbuilder

Regards ... Chris 

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Darren Longenecker
  1. Darren Longenecker
  2. Monday, 4 November 2024 19:19 PM UTC
Thx Chris. Sounds like I'm upgrading.
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Darren Longenecker
Darren Longenecker Accepted Answer Pending Moderation
  1. Monday, 4 November 2024 18:30 PM UTC
  2. PowerBuilder
  3. # 1

Apologies. I'm having trouble w/ the forum. It errored when I submitted my question and it got entered 3 times and when I went to delete the extra questions, it also errored out again and I accidentally deleted a response.

To answer the question about .NET functionality, we do have DW.SaveAs in certain parts of our code but it wasn't used or in use when the errors happened.

One time the error happened when waking up a laptop that went to sleep; the app was up after waking about 3 long seconds, then disappeared, no error.

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