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Resolved Deployed app built in powerbuilder opens file explorer instead of sheet when clicking item in menu

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  1. Misbah Yasin
    Misbah Yasin
  2. PowerBuilder
  3. Thursday, 19 September 2024 18:59 PM UTC

I have an MDI application where there are several sheets. When a client maximizes both the sheet they are in and the parent window, and click to open another sheet, the file explorer opens as shown in the attached screenshot. They are only able to reset this by minimizing the program they are running and then clicking into a different sheet. However, I am not able to recreate this in the powerbuilder environment. This only happens in the distributed version of the program. I am in R3 and usingRuntime 3356. Any tips?

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Screen Shot 2024-09-19 at 11.55.19 AM.png Screen Shot 2024-09-19 at 11.55.19 AM.png
  1. Debugging
  2. PowerBuilder
  3. PowerBuilder (Appeon)
  4. User Object
PDFlib + font.charset DW property
Windows 11 Context Menus - Possible Enhancement?
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Responses (1)
John Fauss
John Fauss Accepted Answer Pending Moderation
  1. Thursday, 19 September 2024 19:22 PM UTC
  2. PowerBuilder
  3. # 1

Hi, Misbah -

The screenshot you included looks very much like the dialog window that appears when the GetFileOpenName PowerScript function is used when the user is asked to open/select a file... in this case, a Rich-Text Format (.rtf) file in the "DBSeed 4" folder. This screenshot does not appear to be of the Windows Explorer window.

You state "...and click to open another sheet,..." - what does that mean? The user clicks what, exactly? An item in a traditional menu? A ribbonbar button? A command button? Please clarify.

Have you been able to watch/witness the steps the client is performing (maybe via a Teams Meeting, perhaps)? If not, I would suggest you try to do so, because the scenario you have described makes little sense to me.

Best regards, John

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Misbah Yasin
  1. Misbah Yasin
  2. Thursday, 19 September 2024 19:29 PM UTC
this happens when they click to open another window within the same parent window. They are clicking the item in the traditional menu bar. I was able to recreate the exact steps to get to this occurrence - it pulls up that window instead of pulling up the window that was selected from the menu bar. and this only happens if they have expanded the child window and parent window to be fullscreen. Hope that clarified some things. This has been going on for quite some time and I was just able to recreate it.
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