1. John Carter
  2. PowerBuilder
  3. Saturday, 21 August 2021 20:02 PM UTC

I am getting a windows exception when I try to open any datawindow in the dw painter from the IDE running on terminal server on a  2008 winserver.

What I did b4 the exception:

I created new datawindow graph,  I saved the datawindow to the wrong PBL.  I then moved it to the correct pbl.

I tried to open the datawindow from the correct pbl and the IDE crashed.  No matter what datawindow I try to open the IDE crashes

The Error Msg:

Log Name: Application
Source: Application Error
Date: 8/21/2021 1:19:58 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: ...
Faulting application name: PB170.EXE, version:, time stamp: 0x603db0c1
Faulting module name: PBDEV170.dll, version:, time stamp: 0x603db302
Exception code: 0xc0000005
Fault offset: 0x0003c170
Faulting process id: 0x191c
Faulting application start time: 0x01d796b09c37de3f
Faulting application path: C:\Program Files (x86)\Appeon\PowerBuilder 17.0\PB170.EXE
Faulting module path: C:\Program Files (x86)\Appeon\Shared\PowerBuilder\PBDEV170.dll


What I have tested and Done:

I can open any datawindow's source, make changes and save.   The problem is with the datawindow painter

I have opened other workspaces and get the same error when opening a datawindow in the painter

I re-applied the 1951 update- no help

I compiled the application and it runs fine.

I copied the application to another 2017-1951 powerbuilder installation - no error when opening a datawindow

I am thinking that I have to reinstall 2017r3 but was hoping there may be some other possible fix.


Thank you ,  John


Accepted Answer
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Saturday, 21 August 2021 20:24 PM UTC
  2. PowerBuilder
  3. # Permalink

Hi John;

  I suspect it's because you changed the DW Painter's layout in some way that is now causing the instability.

  Please try this procedure ...

  • Close the PB IDE
  • Run RegEdit
  • Navigate to ... HKEY_CURRENT_USER\Software\Sybase\Powerbuilder\17.0\Layout\Default
  • Delete the Datawindow string entry
  • Restart PB IDE and try opening a datawindow painter again.


Regards .... Chris


  1. John Carter
  2. Sunday, 22 August 2021 14:01 PM UTC
That was it - I have no ideas what i may have changed but datawindows load fine now

Thank you
  1. Helpful
  1. Chris Pollach @Appeon
  2. Sunday, 22 August 2021 14:18 PM UTC
Hi John;

That is "awesome" news!

Just to add on to Armeen's note though that the PB IDE is not supported on MS-Windows "server" editions (though your most welcome to without support) ... also, App EXE's are no longer supported on W2008 either since PB2019R2.

Regards ... Chris
  1. Helpful 1
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Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Saturday, 21 August 2021 20:19 PM UTC
  2. PowerBuilder
  3. # 1

The IDE itself not supported on Server OS.  Just the compiled apps are supported on Server OS.

Can you reproduce on Windows 10?  If yes, please open a support ticket.

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