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Resolved Appeon Web Plugin - Printing Issues

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  1. Steve Grabowski
    Steve Grabowski
  2. PowerBuilder
  3. Wednesday, 16 February 2022 14:42 PM UTC

I work with a vendor that publishes their application using the appeon plugin.  I have a work from home user that cannot print from the application, it gives them a 'Communications Error' popup.  I have narrowed it down to their firewall (its locked down more than most wfh users), however I have logging turned up and I see nothing being blocked (nor do I know why they would not be able to print from a web page, however I'm sure its something weird that the appeon app is doing).

 

Any thoughts? I cannot find an article anywhere on bizarre ports that Appeon uses...

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Responses (3)
Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Wednesday, 16 February 2022 17:29 PM UTC
  2. PowerBuilder
  3. # 1

Can PB client/server print successfully in the same problematic machine?

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Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Wednesday, 16 February 2022 15:51 PM UTC
  2. PowerBuilder
  3. # 2

Hi Miguel;

  Sounds to me like Steve is using the old PowerServer 2020 or older release that uses the old "Appeon Web" feature (just my guess). Appeon no longer has a Web Browser plugin (expect for the older PS releases).

Regards ... Chris

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Miguel Leeuwe
Miguel Leeuwe Accepted Answer Pending Moderation
  1. Wednesday, 16 February 2022 15:13 PM UTC
  2. PowerBuilder
  3. # 3

Hi Steve,

Is this a powerServer or a powerClient application?

 

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Miguel Leeuwe
  1. Miguel Leeuwe
  2. Wednesday, 16 February 2022 15:32 PM UTC
You wouldn't know which version of powerbuilder or powerserver this would be?

If the software developer doesn't know, you should find a new one !

regards
  1. Helpful
Steve Grabowski
  1. Steve Grabowski
  2. Wednesday, 16 February 2022 16:11 PM UTC
Found the issue. The application connects to a google hosted IP, which was flagged for reputation. Once I allowed traffic to that IP, all is well. Too bad that google cloud instance has 30+ ports open :(
  1. Helpful 1
Miguel Leeuwe
  1. Miguel Leeuwe
  2. Wednesday, 16 February 2022 17:23 PM UTC
That's great news! Please mark as resolved.
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