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Resolved Appeon multibrowser plugin

  1. How-to
0
Votes
Undo
  1. shoaib siddiqui
    shoaib siddiqui
  2. PowerServer 2020 or older (Obsolete)
  3. Thursday, 8 August 2019 15:57 PM UTC

 

 

 

Using IE or Chrome, windows10

This plugin installation is requiring the user to enter admin credentials, can it be tuned not to?

 

  1. Plugin
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Accepted Answer
Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Thursday, 8 August 2019 17:06 PM UTC
  2. PowerServer 2020 or older (Obsolete)
  3. # Permalink

Hi Shoaib;

   Yes, the browser user must have local admin privileges in order to install the plugin. You can negate this by having an O/S admin login once to install the plugin. Then the normal browser user can proceed from there or, you can use something like SMS to install the plugin in the background. Appeon provides an installer for both browser type plug-ins.

HTH

Regards ... Chris

Comment
shoaib siddiqui
  1. shoaib siddiqui
  2. Thursday, 8 August 2019 17:44 PM UTC
So If we were to push this for more than 300 users, O/S admin have to do it.
  1. Helpful
Roland Smith
  1. Roland Smith
  2. Thursday, 8 August 2019 18:22 PM UTC
An O/S Admin should be able to set up an auto install for all users that runs as administrator.
  1. Helpful
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Responses (2)
Kai Zhao @Appeon
Kai Zhao @Appeon Accepted Answer Pending Moderation
  1. Friday, 9 August 2019 02:30 AM UTC
  2. PowerServer 2020 or older (Obsolete)
  3. # 1

Hi Shoaib,

Install plugin via IE required admin permmision, Install plugin via Chrome does not required admin permission. So we’d recommend using Chrome or Firefox to install the Appeon Plug-in for the first time so users can directly run the Appeon Web apps in Internet Explorer without needing to install the Appeon Plug-in again.

For IE, it is required to install Appeon plugin, for Chrome/Firefox, it is required to install both multi-browser plugin and Appeon plugin.


Please try the below solution to silently install the Appeon plug-in.

Step 1: Suppose that the URL you are using to access the AEM of the Appeon server is http://192.213.123.23/AEM, and then you can access the corresponding plug-in with the following URLs.

For 32-bit IE: http://192.213.123.23/appeon/weblibrary_ax/support/ax_install_x32.zip

For 64-bit IE: http://192.213.123.23/appeon/weblibrary_ax/support/ax_install_x64.zip

Download the corresponding plug-in (ax_install_x32.zip for 32-bit IE; and ax_install_x64.Zip for 64-bit IE)

Step 2: Unzip the downloaded zipped file.

Step 3: Execute the command like below, via update.exe the Appeon plugin would be install into user folders (…User\AppData\...) :

c:\ax_install_x32\Update.exe –s

BTW, there is no automated method to install the plug-in, and you can try this way:

You can create a package which includes the Appeon plug-in and a bat file to execute command like 'c:\ax_install_x32\Update.exe –s', then distribute it to the client and the client can run the bat file to automatically install the plug-in.


Please refer to Appeon online help for more detail.
https://www.appeon.com/support/documents/appeon_online_help/2016/features_help_for_appeon_web/ch04s01s02.html


The parameter for silent install multi-browser plugin (for HTTP apps in) is /VERYSILENT, for example, appeonbrowser.exe /VERYSILENT.

If you are using browsers other than Internet Explorer (Chrome or Firefox for example), please note the following:
1) Only one user (either a regular account or an administrator) can run the app at the same time. For example, a user A logs in and opens an Appeon app in Chrome/Firefox, then the other users cannot run the app or any other Appeon apps in these browsers (Chrome/Firefox/Edge) as long as the app occupied by the user A is still open in Chrome/Firefox/Edge.
2) Appeon multi-browser plug-in is installed in the OS user directory.
3) Every user (account) of the machine needs to install the plug-in once (for the first time).


Regards,
ZaoKai

Comment
shoaib siddiqui
  1. shoaib siddiqui
  2. Friday, 9 August 2019 13:59 PM UTC
Hello ZaoKai,

I tested the batch file approach to install (c:\ax_install_x64\Update.exe –s), it failed, it thinks that I am trying uninstalling. Also tested Chrome, It is true that does not require admin credentials but after restarting Chrome it keep downloading the appeonbroser.exe again and again.



Looks like I have to ask my IT OPS to push these files as software updates to end user.

Q. If I want it work for both IE and Chrome, what files do I need other than appeonbrowser.exe ?



Thanks.

  1. Helpful
Kai Zhao @Appeon
  1. Kai Zhao @Appeon
  2. Monday, 12 August 2019 00:21 AM UTC
Hi Shoaib,



You are need to install both appeonbrowser.exe and update.exe.



What's the detail PowerServer version you are using? please note that you can silent install multi-browser plugin for HTTP apps only, for https apps, please install appeonbrowser.exe and certificate manualy.



For the Chrome keep downloading the appeonbroser.exe again and again, please refer to article below to solve it.

https://support.appeon.com/index.php?/News/NewsItem/View/97



Regards,

ZhaoKai
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