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Resolved Appeon 2022 Migration URL is not working

  1. How-to
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  1. Santhosh Govindaraj
    Santhosh Govindaraj
  2. PowerServer
  3. Tuesday, 7 February 2023 14:10 PM UTC

Hi , 

while accessing URL cloudapp launcher not working please find the below screenshot. please help me.

 

Client acces from remote deploy
Power Server and Web API
Responses (4)
Francisco Martinez @Appeon
Francisco Martinez @Appeon Accepted Answer Pending Moderation
  1. Tuesday, 7 February 2023 14:52 PM UTC
  2. PowerServer
  3. # 1

Hi Santhosh,

Please describe to us the process you followed to deploy your application.
For reference, please check the PowerServer Quick Start Guide

 

Regards,
Francisco

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Santhosh Govindaraj
Santhosh Govindaraj Accepted Answer Pending Moderation
  1. Tuesday, 7 February 2023 15:25 PM UTC
  2. PowerServer
  3. # 2

Dear Francisco,

 

we are followed same steps but unfortunately we are not able to launch cloudapp 

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Francisco Martinez @Appeon
  1. Francisco Martinez @Appeon
  2. Tuesday, 7 February 2023 17:47 PM UTC
Please show us what you did to publish your PowerServer project (with screenshots would be nice)



Regards - Francisco
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Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Tuesday, 7 February 2023 20:20 PM UTC
  2. PowerServer
  3. # 3

Hi Santosh;

  The crash report lists the defaulting module as the "UCRTBASE" DLL. This is a Microsoft C++ DLL that is normally part of the MS-Windows W10 or W11 operating system. Thus, you will need to check with your IT Infrastructure Team as to why this DLL is missing or somehow being blocked.

FYI: http://dllsearch.net/dlls/u/ucrtbase-dll-file

https://www.partitionwizard.com/disk-recovery/ucrtbase-dll.html

HTH

Regards ... Chris

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Santhosh Govindaraj
  1. Santhosh Govindaraj
  2. Thursday, 9 February 2023 07:13 AM UTC
Hi Chris,

 Here While trying to Register the DLL whatever given the Instructions by you but Unfortunately we cant able to Solve the Issue.

If you remember we get the demo from you and your team on last week onwards for Powerbuilder 2022 Migration.For that we trying to do the POC for our Client to show some Demo but we cant able to complete the POC because of this issue.

So please requesting you to help, if possible you can Share and support us on any other Webex ,Zoom or teams to complete.
  1. Helpful
Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Thursday, 9 February 2023 15:33 PM UTC
Hi Santosh;

For this issue you can either open a support ticket or ...

contact your Appeon Account representative to have them schedule further support for your POC.

Regards ... Chris
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Logan Liu @Appeon
Logan Liu @Appeon Accepted Answer Pending Moderation
  1. Wednesday, 8 February 2023 09:39 AM UTC
  2. PowerServer
  3. # 4

Hi Santhosh,

The folder structure of your Web Server site may lead to this error. Please notice that the folder of your application and the Cloud App Publisher should be under the same website.

E.g.:
localhost/YourAppName
localhost/CloudAppPublisher

IMPORTANT: the app launcher and runtime files must be uploaded to the same server and web root where the application will be deployed. 

(Refer to: https://docs.appeon.com/ps2022/Upload_the_cloud_app_launcher_and_the_runtime_files.html)

 

Regards, Logan

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