We have an intermittent issue where an alternate character set displays in a menu that is built dynamically. The application is using PB 2019 R2 build 2353 and we connecting to a SQL Server 2016 database using SQL Server Native Client. When the app opens, it invokes a PB function that pulls external web URLs from a database table and then creates the necessary menu options. I've been unable to reproduce the issue and the client reports that it is random -- most of the time the dynamic menu options are normal but occasionally they get what what is shown in the attachment to this post.
Has anyone encountered this? If so, any possible remedies?