I apologize if this isn't the forum. Hard finding answers for 12.6 related issues these days.
We currently have a 12.6 application running on Citrix box ( 2016 server ).
We have ONE user that recently switched to a new windows 10 laptop.
When they connect to Citrix ( via web url ), they can run Citrix, and run the application.
Some screens don't respond to her mouse - can't click dropdowns, some buttons.
We haven't made any code changes in a long time.
I was wondering if anyone else has seen similar behavior, either in older environments or more recently? Ideas to troubleshoot?