I've had this happen, and it's no fun.
You do need to replace your license file with a NEW license file.
Follow the directions in the attached TEXT document do do exactly that.
Good Luck,
Olan
--- Well, crudzola! Apparently a ".txt" file is not supported ---
Fine. Here's the contents of the TXT file.
// ----------------- START ------------------
How to create a PBv12 Licese File
=================================
IPv4 address = 10.23.18.25 <--- to find: CMD>ipconfig /all
Physical address = 005056AC040E <--- to find: CMD>ipconfig /all
Volume serial disk = 1C171448 <--- to find: CMD> vol C: (remove the dash)
Computer name = OTHISISMYPC <--- to find: Computer -> Properties
Full computer name = OTHISISMYPC.workcorp.com <--- to find: Computer -> Properties
LaunchPad = launchpad.support.sap.com
SAP Customer ID = S0011111111
Password = YourSybasePassword
----------------------
Creating a license key
----------------------
Go to: https://launchpad.support.sap.com/
Password: YourSybasePassword
1) From MY HOME, click on the "License Keys" tile
2) Set filters: Customer = YourCustomerNumber (should already be listed)
Product = Sybase
Installation Number = YourInstallNumber
or select the installation number directly in the bottom field:
YourInstallNumber
3) Click on SAP PowerBuilder v12.6
4) If required, check in the old license file
On the bottom right, find the blue "EDIT" button and click it.
5) The data should be correct on the EDIT SYSTEM DETAILS window.
Click Continue.
6) On "3-Details" page, click the GENERATE button ->
Primary usage
Served License
Quantity = 1
Host Name = OTHISISMYPC.workcorp.com
Host ID = DISK_SERIAL_NUM=1C171448 <--- c:> vol c:
-> click GENERATE
-> scroll down and find the license you just created
-> above the license created click DOWNLOAD, then DOWNLOAD again
-> save into the LICENSES folder under C - SYSAM
7) Exit SAP Launchpad
-----
SYSAM
-----
1) Ensure that the SYSAM server is installed.
After it's been installed, copy the IPV4 and IPV5 folders back into
C:\sybase\SYSAM\SYSAM-2_0\bin
Then replace the LMGRD.EXE file in the BIN folder with the same file from the IPV6 folder.
2) Go to: C:\sybase\SYSAM\SYSAM-2_0\bin
run LMTOOLS.EXE
Page 1 = Service License File - select "Configuration using services"
Page 4 = Stop/Reread - click Reread License File
------------
PowerBuilder
------------
1. On a remotely accessed VM, restart the SYSAM service.
Alternate licenses are always stand-alone and do not use SySAM.
2. Restart Powerbuilder
3. Tools > Update License > Standalone Seat - Served or Continue with the pop-up wizard
4. Give the IP Address of the license server where it is installed in the
"Computer Name of the License Server"
5. Then Finish.
6. Restart Powerbuilder > Help > About Powerbuilder > Status should be valid
7. If step #6 fails, then
a) Go to:
C:\Documents and Settings\\Local Settings\Application Data\Sybase\PowerBuilder 11.5
and look for the pb.ini file
b) Get into the pb.ini file, and add " LogSySAM=2" as a separate line under the [PB] section.
This will create a pb115_sysam.log file in the same directory as the pb.ini file.
This file can be used by the Sybase tech support people (1-792-2735, option 3, option 3)
-------------------------------
A. When you upgrade your version of PowerBuilder, you need to upgrade your LICENSE FILE:
B. OPTIONAL: Add a new SYSTEM environment variable called LM_LICENSE_FILE (in all caps) and add the path and complete license file name as the value. Save.
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