I installed PowerServer with option "Create a new Web Site". Different Home Directory and port. AEM is working fine. Status Monitor works. PB2017 Toolkit Configuratin shows that PowerServer and Web Server is fine. Deploy works without any error. None of Apps is working. Service Unavailable, HTTP Error 503. The service is unavailable. Is it a bug or configurations Problem?
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· Dainis
- PowerServer 2020 or older (Obsolete)
- Thursday, 11 January 2018 07:26 AM UTC
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- · Dainis
- Friday, 12 January 2018 06:00 AM UTC
Yes, already done. 64 bit, 32 bit enabled=False, Everyone has full permission on wwwroot and subdirectories. AEM works, examples NOT, Apps NOT.
- Appeon Support Team
- Friday, 12 January 2018 07:43 AM UTC
Please refer to the article below to set an account in administrator group to the Identity property for AppeonAppPool.
https://technet.microsoft.com/en-us/library/cc771170(v=ws.10).aspx
If there is still the issue, let's schedule a remote session to debug it. We would recommend you to make the remote session during our working time which is 9:00 ~ 17:00 (we are in UTC+8 ) thus we can get the immediate help from the other team if necessary. Regarding the tool to make the remote session, we usually use GTM or TeamViewer, and TeamViewer is preferred because its response is more quicker than GTM during the session, but we can use the other tools that you think is better. Anyway, please let us know when you can make the session and which tool you'd like to use for this session.
You can contact us directly - support@appeon.com.
https://technet.microsoft.com/en-us/library/cc771170(v=ws.10).aspx
If there is still the issue, let's schedule a remote session to debug it. We would recommend you to make the remote session during our working time which is 9:00 ~ 17:00 (we are in UTC+8 ) thus we can get the immediate help from the other team if necessary. Regarding the tool to make the remote session, we usually use GTM or TeamViewer, and TeamViewer is preferred because its response is more quicker than GTM during the session, but we can use the other tools that you think is better. Anyway, please let us know when you can make the session and which tool you'd like to use for this session.
You can contact us directly - support@appeon.com.
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Hi Dainis,
Have you also checked that the new Site is started? You can check that on the IIS Manager. You have to select the site you want to start to view if it actually is started. (See image)
Also, on the same menu of IIS Manager, have you checked that the bindings for the new Site are correctly pointing to the Port?
The "Service is unavailable" message could be also caused by any of these two configurations.
Regards,
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