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Resolved PB 11.5 crashing

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  1. Ashutosh Varshney
    Ashutosh Varshney
  2. PowerBuilder
  3. Wednesday, 28 April 2021 18:31 PM UTC

Hello everyone.

I am working with PB 11.5. The IDE crashes whenever I open the datawindow painter. I did a reinstall as well but that did not help. Any ideas how to get it working again? Here is the entry from the application event log: 

Log Name: Application
Source: Application Error
Date: 4/28/2021 2:21:48 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: devsa1
Description:
Faulting application name: PB115.EXE, version: 11.5.0.2506, time stamp: 0x489933bc
Faulting module name: PBDWP115.dll, version: 11.5.1.4964, time stamp: 0x4da50456
Exception code: 0xc000041d
Fault offset: 0x00001ed5
Faulting process id: 0xdd8
Faulting application start time: 0x01d73c5b16b96807
Faulting application path: C:\Program Files (x86)\Sybase\PowerBuilder 11.5\PB115.EXE
Faulting module path: C:\Program Files (x86)\Sybase\Shared\PowerBuilder\PBDWP115.dll
Report Id: d115ac56-9028-4dfd-84c0-3fa9bb961425
Faulting package full name: 
Faulting package-relative application ID:

Thanks.

 

Different behaviour debugging and running app
Handling Invalid Password
Accepted Answer
mike S
mike S Accepted Answer Pending Moderation
  1. Wednesday, 28 April 2021 20:30 PM UTC
  2. PowerBuilder
  3. # Permalink

probably your layout settings - need to delete them from the registry:  

HKEY_CURRENT_USER/SOFTWARE/Sybase/Layout/Default

 

search in your favorite search engine for "datawindow crashes ide"

 

Comment
Ashutosh Varshney
  1. Ashutosh Varshney
  2. Thursday, 29 April 2021 13:05 PM UTC
Hi Mike.

Thanks a mil - that worked!

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Responses (2)
Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Wednesday, 28 April 2021 18:36 PM UTC
  2. PowerBuilder
  3. # 1

Does it crash on other machines also or only your machine?

Are you running this on Windows 10?  If yes, try the trial version of PB 2019 R3 and see if that still crashes because PB 2019 R3 supports Windows 10 but PB 11.5 does not.

Comment
Ashutosh Varshney
  1. Ashutosh Varshney
  2. Wednesday, 28 April 2021 18:43 PM UTC
Hi Armeen,

Thanks for the quick reply. It happens on only 1 machine which runs Win10. In fact everything was ok until yesterday.

As a side note, I have been pushing my company to upgrade but unfortunately they are not inclined to do so. I hope that changes soon.

Thanks.
  1. Helpful
Armeen Mazda @Appeon
  1. Armeen Mazda @Appeon
  2. Wednesday, 28 April 2021 18:50 PM UTC
I see. If the other machines that don't have problem are also Windows 10, then your crash issue is probably not Windows 10 related. I hate to say this, but probably the fastest way to resole your issue is you wipe out your machine and do clean install of Windows and then PB 11.5.
  1. Helpful
Ashutosh Varshney
  1. Ashutosh Varshney
  2. Wednesday, 28 April 2021 18:54 PM UTC
Thanks Armeen. That's what I will do.

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