1. Dipankar RSG
  2. PowerBuilder
  3. Monday, 4 March 2024 16:42 PM UTC

Hello,

We're exploring using Powerbuilder as a Citrix App. We're noticing frequent Account Already logged in issue. Seems, proper Powerbuilder Exit is not happening when Citrix Connection is lost or reset. Any help or suggestions to avoid this issue?

Thanks,

Dipankar

Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Monday, 4 March 2024 17:58 PM UTC
  2. PowerBuilder
  3. # 1

Do you mean running the PowerBuilder IDE itself on Citrix?  Or do you mean the apps you develop with PowerBuilder run those apps on Citrix?

What version of PowerBuilder are you using?

What version of Windows OS are you using?

Comment
  1. Armeen Mazda @Appeon
  2. Tuesday, 5 March 2024 15:54 PM UTC
Adding to great suggestion by David, also make sure "Sign out on exit" option in the IDE is checked.
  1. Helpful
  1. Dipankar RSG
  2. Thursday, 21 March 2024 05:49 AM UTC
Yeah, Armeen. We keep the "Sign out on exit" checked. But seems abrupt closure or network disconnection doesn't release the log in. Anything which can be done Powerbuilder/ Appeon side for this?
  1. Helpful
  1. Armeen Mazda @Appeon
  2. Thursday, 21 March 2024 14:58 PM UTC
If your Internet connection breaks or the program crashes, then no it may not release correctly. This is normally a rare occurrence for most of our customers. When it does happen, your license admin can do a forced logout: https://account.appeon.com/logout-user/pb
  1. Helpful
There are no comments made yet.
Roland Smith Accepted Answer Pending Moderation
  1. Monday, 4 March 2024 18:29 PM UTC
  2. PowerBuilder
  3. # 2

The PowerBuilder IDE is only supported on Desktop Windows:

https://docs.appeon.com/pb2022r3/installation_guide_for_pb/System_Requirements.html

 

Comment
There are no comments made yet.
  • Page :
  • 1


There are no replies made for this question yet.
However, you are not allowed to reply to this question.