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Resolved Account already logged in error

  1. How-to
0
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  1. Tiago Rocha
    Tiago Rocha
  2. PowerBuilder
  3. Thursday, 16 November 2023 22:12 PM UTC

I work with a remote and a local station, both with powerbuilder installed. When I sign out from my local to activate from my remote station I get a message "This Account is already logged in to PB...".  If I come back to my local and try activate I get this same message and I can't work from both.
I always have to ask to some license admin to resolve it.

My session account appears logged into PowerBuilde...
SOAP clients and PB 2022
Responses (2)
Tiago Rocha
Tiago Rocha Accepted Answer Pending Moderation
  1. Friday, 17 November 2023 11:44 AM UTC
  2. PowerBuilder
  3. # 1

Hi Cris,

In both stations this check box is on. Even so I clicked in Sign Out to ensure that I am not logged in. This option doesn't work too.

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Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Monday, 20 November 2023 12:59 PM UTC
Yes, you must be your organization's PB license administrator in order to perform this logout action.
  1. Helpful
Tiago Rocha
  1. Tiago Rocha
  2. Tuesday, 21 November 2023 10:53 AM UTC
This "Sign out" option used to work but suddenly stopped working. We closed the window and it worked. Now, even if I restart both stations, I still get this message.

Thanks, Chris.
  1. Helpful
Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Tuesday, 21 November 2023 15:14 PM UTC
Hi Tiago;

I wonder if your network is now blocking the interaction with our Appeon Servers (just a guess)?

Please have your network conform that your firewall(s) and / or Proxy server(s) are giving you access to ...

Protocol: HTTPS

Port: 443

Domain: api.appeon.com and api2.appeon.com



HTH

Regards ... Chris
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Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Friday, 17 November 2023 01:00 AM UTC
  2. PowerBuilder
  3. # 2

Hi Tiago;

  Please check the Account Management dialogue from the IDE's top right hand corner drop down & make sure that "Sign out on Exit" check box  is checked (ON) ...

HTH

Regards .. Chris

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