Appeon Mobile - Android - HTTPS Support?

Alan Rice's picture
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Hi,

Is HTTPS unsupported for Android on Appeon Mobile?

I am using a datawindow the field set to 'display as picture'.
When the value of this field is set to a HTTPS URL and it works fine across a range of iOS devices but does not work on any of our Android devices.
Using HTTP links works on Android and iOS

Setup

Using Powerbuilder 12.5 deploying to Appeon for PowerBuilder 2016 Build 1128.00

​Example Links

Example Link (Works on iOS but not Android):
https://community.appeon.com/sites/default/files/48A_0.png

Example Link (Works on both iOS and Android)
http://www.powerbuilder.eu/images/pbus-logo.jpg

Android Devices failing to load image

  • Samsung Galaxy Tab
    Android 5.1.1
    AWS - Build 1756
     
  • HTC U-11
    Workspace 1689
    Android 8.0.0
     
  • HTC M9
    Workspace 1689
    Android 6.0.1

Every iOS device we tested on the image displays fine

  • iPad mini 4 Wi-Fi
    iOS11
    Workspace 1689
     
  • iPad Retina (4th gen)
    iIOS10.3.3
    Workspace 1080
     
  • iPhone 6
    iOS11.2
    Workspace 1689

Can anyone confirm that this is unsupported or do I need to change something else to get the image display on Android?

Thanks

EDIT 1: 
We require this functionality in PB12.5 for the next 4 months+ at least, but just as a test we ran migrated to PB2017 with the new Powerserver and this issue still persists with this setup as well.

 

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Answers

Chris Pollach answered Appeon Mobile - Android - HTTPS Support?

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Hi Allan;

 Looks like you have a reproducible test case for this issue.

I would recommend that you open a support ticket for this problem.

Thanks ... Chris

Alan Rice's picture

Hi Chris,

I've submitted this to our main support and if nothing comes of that it will be submitted as a support ticket.

Best Regards

Govinda Lopez answered Appeon Mobile - Android - HTTPS Support?

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Hi Alan,

This issue may caused by the hotfix KB2992611, please check if your Appeon server machine has been updated with the hotfix KB2992611, if yes, please try remove the hotfix.

It's detailed in the KB: https://support2.microsoft.com/kb/2992611/en-us

Regards,

Alan Rice's picture

Hi Govinda,

I checked our main server that we were testing (Windows Server 2012 R2) and it doesn't have this hotfix listed. The other machine we tested it on was using Windows10 and had the same issue.

Best Regards